Following are privacy policy for users who is using our website.
User privacy is of paramount importance to Ryde Booking. Ryde Booking has developed this Privacy Policy to explain the manner in which Ryde Booking collects, uses, discloses, transfers, and stores User information. Users are advised to familiarize themselves with Ryde Booking privacy practices and keep themselves updated with the changes hereto from time to time.

1. COLLECTION AND USE OF PERSONAL INFORMATION

1.1. Ryde Booking may collect, through the Platform, the information which is of a personal nature to the User, including without limitation the following: the drivers name, age, contact details (email, address and telephone / mobile numbers), date and place of birth, passport information, driving license information, payment information, vehicle preferences, Vehicle location, destination to which the Vehicle is driven to and route taken to reach destination during the Rental Period and reservation details (Personal Information). Ryde Booking may use this information to send Users updates about their bookings, questionnaires to measure User satisfaction with Ryde Booking service and announcements about new services that Ryde Booking may offer. Users are also required to provide their billing address as well as credit/debit card details. Ryde Booking uses this information only for billing purposes. For Users convenience, Ryde Booking saves billing information in case Users want to book from Ryde Booking again, but Ryde Booking does not use this information again without Users permission.

1.2. Ryde Booking will occasionally ask the Users to complete optional online surveys. Ryde Booking uses this data to tailor User experience on the Platform, providing the Users with content that Ryde Booking thinks Users might be interested in and to display content according to User preferences.

2. MANNER OF DEALING WITH PERSONAL INFORMATION

2.1. Ryde Booking gathers some information automatically and stores it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet Service Provider (ISP), referring and exit pages, operating system, date/time stamp, and click stream data.

2.2. Ryde Booking uses this information to understand and analyze trends, to administer the Platform, to learn about user behavior on the Platform, and to gather demographic information about Ryde Booking user base as a whole. Ryde Booking may use this information in its marketing and advertising services.

2.3. Ryde Booking uses Personal Information to provide the services that the User requests. Ryde Booking will provide the User with the ability to opt-out of such uses. Ryde Booking uses Users Personal Information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; customize User experience; detect and protect Ryde Booking against error, fraud and other criminal activity; enforce Ryde Booking terms and conditions; and as otherwise described to the User at the time of collection.

3. DISCLOSURE TO THIRD PARTIES

3.1. At times Ryde Booking may make certain Personal Information of the Users available to strategic partners or other professional organizations that work with Ryde Booking to provide Services, or that help Ryde Booking market to Users.

3.2Ryde Booking shares Users Personal Information with companies who provide services such as information processing, extending credit, fulfilling Users bookings, managing and enhancing User data, providing customer service, assessing User interest in Ryde Booking products and services, and conducting User research or satisfaction surveys. These companies shall handle User Personal Information according to this Privacy Policy.

3.3. It may be necessary by law, legal process, litigation, and/or requests from public and government authorities for Ryde Booking to disclose Users Personal Information.

3.4. Ryde Booking may also disclose information about the User if it determines that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

3.5. Ryde Booking may also disclose information about the Users if it determines that disclosure is reasonably necessary to enforce Ryde Booking terms and conditions or protect its operations or Users. Additionally, in the event of reorganization, merger, or sale Ryde Booking may transfer any and all Personal Information Ryde Booking collects to the relevant third party.

4. PROTECTION OF PERSONAL INFORMATION

4.1.Ryde Booking has taken adequate measures to protect the security of Users Personal Information and to ensure that Users choices for its intended use are honored. Ryde Booking takes robust precautions to protect User data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

4.2. Ryde Booking assures Users that their payment transactions are safe and secure. When Users place bookings or access their personal account information, they’re utilizing a secure server software SSL, which encrypts their Personal Information before it’s sent over the Internet. SSL is one of the safest encryption technologies available.

4.3. Users Personal Information is never shared outside Ryde Booking without User permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access to employees and other personnel or consultants on a need-to-know basis.

4.4. To ensure safety of Users Personal Information, Users are advised against sharing their user name and password with anyone.

5. ACCESS TO PERSONAL INFORMATION

Ryde Booking provides Users with the means to ensure that their Personal Information is correct and current. Users may review and update this information at any time by logging into their account or by visiting the My Accounts section. Users can also change their passwords and other details related to their profile by logging into their account.

6. THIRD-PARTY SITES AND SERVICES

6.1. The Platform links to other websites or applications that may collect Users Personal Information. Ryde Booking is not responsible for the privacy practices or the content of those linked Platforms. Ryde Booking may indicate to the User that he is getting linked to a third party Platform. The User is required to carefully read and understand the terms of use or privacy policy of such third party Platform prior to browsing such Platform or transacting thereon. .

6.2. Third-Party Vehicle Suppliers: Users Personal Information may be forwarded to any third-party (rental) vehicle supplier used by Ryde Booking . Other material related to the booking may also be sent to them. Contact detail of the supplier may be provided to the User for seeking any assistance.

6.3. Ryde Booking may use third-party service suppliers to process Users Personal Information on Ryde Booking behalf. For example, Ryde Booking may use service suppliers to send the booking information on Ryde Booking behalf to the supplier of the rental car booked by the User, or third parties may be instructed to contact the User. The third parties involved in any of these services would be bound by confidentiality agreements and would not be allowed to use the Users Personal Information for any purposes other than those specified above

7. CONSENT

7.1. By using the Platform and/ or by providing his information, the User consents to the collection and use of the information User discloses on the Platform in accordance with this Privacy Policy, including but not limited to Users consent for sharing Users Personal Information as per this Privacy Policy.

7.2. The User agrees and acknowledges that his Personal Information collected through the Platform may be transferred across national boundaries and stored and processed in any the country around the world. User also acknowledges that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of User information may be undertaken by trusted third party supplier of Ryde Booking such as credit card processors, web hosting providers, communication services, and web analytic providers, to help facilitate Ryde Booking in providing certain functions.

7.3. Ryde Booking Privacy Policy is subject to change at any time without notice. To make sure the Users are aware of changes, if any, Users are advised to review this policy periodically.

7.4. By visiting the Platform and availing the Services, Users agree to be bound by the terms and conditions of this Privacy Policy. Users are advised to not use or access the Platform, if they do not agree with the terms and conditions of this Privacy Policy.

7.5. Unless stated otherwise, the Privacy Policy applies to all information that Ryde Booking has about the User and Users account.

8. OPT-OUT

8.1. If the Users want to remove their Personal Information from the Platform or withdraw all consents given by them to Ryde Booking , they can do so by writing to info@rydebooking.com

9. LIMITATION OF LIABILITY

9.1. Ryde Booking is not responsible for any breach of security or for any actions of any third parties that receive the Users Personal Information.

10.2. Notwithstanding anything contained in this Privacy Policy or elsewhere, Ryde Booking shall not be held responsible for any loss, damage or misuse of the User Personal Information, if any event that is beyond the reasonable control of Ryde Booking and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes, lockouts or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, civil disturbances, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, and any other similar events not within the control of Ryde Booking and which Ryde Booking is not able to overcome.

10. PRIVACY QUESTIONS

Queries regarding this Privacy Policy should be directed to info@rydebooking.com